FAQ
List of questions people frequently ask about Traindom.
How much does Traindom cost?
How do I get paid?
What kind of payment methods do you support?
Do you integrate with email marketing softwares?
Who is responsible for marketing my information product created with Traindom?
Do I still need a website to promote my information product?
Will Traindom be available in my language?
Can I use my own domain for my Traindom site?
Can I have more than one product on Traindom?
Does Traindom have an affiliate program?
Can I create a video course with Traindom?
How can I contact people behind Traindom?
Traindom is free for 30 days. If you decide to continue past the trial period, it’s $5/mo until you have at acquired least 10 customers.
After your 10th sale your monthly payment depends on your monthly sales volume, starting from $24/month (see all packages here). The price includes scalable cloud hosting and super fast video hosting and streaming.
There are no contracts, you can close your account any time.
Your customers pay you directly when they buy your product. When you sign up with Traindom, you configure your payment methods and when someone buys your product, they pay you directly. Traindom does not take any commission. In fact, Traindom does not touch the money you make at all – it goes straight from your customer to you.
What kind of payment methods do you support?
At the moment we support PayPal, Authorize.net, Clickbank and iDeal (Mollie). Your favorite payment method is not in the list? Let us know and we’ll try to add it.
In Estonia you can also use Swedbank and SEB.
Do you integrate with email marketing softwares?
Yes we do. You can build your clients-only email lists, set up autoresponders and all that. At the moment we integrate with GetResponse, MailChimp and iContact. More to come soon.
Who is responsible for marketing my information product created with Traindom?
You are.
Traindom is a platform for hosting your information product. It is not a marketing service. We provide the tools to create, manage and sell your information product, but the marketing effort is solely up to you. You are the entrepreneur and this is your business. Our mission is to help you create products faster and with more ease, take the technical hassle out of the picture.
Do I still need a website to promote my information product?
Traindom does provide a sales / landing page, but does not replace your website if you also want to maintain a blog, have several pages about your company and so on. It’s mainly a tool for managing your information product.
We recommend maintaining a website on the side to promote yourself, your product, keep a blog (excellent way to get traffic and publicity) and so on.
Drive traffic to your sales page from your website/blog or your ad campaigns – and make money.
Will Traindom be available in my language?
Our goal is to make Traindom available in every language where there is interest towards Traindom. We already have Spanish, Portuguese, German, French, Dutch and Estonian besides English.
We are doing the translation ourselves bit by bit and we start with bigger languages. If you want to see Traindom user interface in your language soon, help us translate it.
Send an e-mail to info@traindom.com and use “I want to translate Traindom to my language” as the subject line. We’ll send you a file with user interface texts in English, you write corresponding translations to it, send it to us for verification and we’ll add your language. Voila!
Can I use my own domain for my Traindom site?
Yes you can. You can configure this in the settings menu. Should you need assistance, we’ll help you do that.
Can I have more than one product on Traindom?
Yes, absolutely. At the moment you would need a separate account for each one of your products. You can make as many accounts as you like. As each of your products is a profit center, there is also a separate monthly fee per account/product.
Does Traindom have an affiliate program?
Sure does. Read all about our affiliate program here. We pay 50% recurring commission.
If you want to have an affiliate program for your own product, you can use Clickbank as your payment option and use their global affiliate marketplace.
Can I create a video course with Traindom?
Definitely. Traindom has built-in video system, so you can upload your screencasts and videos for your clients to watch. All of the videos will be private – only paid customers can see them.
How can I contact people behind Traindom?
For general inquiries please email us info@traindom.com. For support requests, questions about using Traindom and bug reporting please post it to our Support forum. If you wish to talk to one of the founders, email Peep at peep@traindom.com. If you want to talk to somebody right now, give us a call at +1 866 865 0984.
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Click on the Live Help button on the right bottom corner to initiate the chat.
